Online services have rapidly become the main channel of interaction between constituents and government as it saves time, effort and money for all parties. But those that cannot take advantage of them fall ever further behind in terms of socio-economic opportunities.
In particular, people with disabilities often face insurmountable barriers to access audio-visual media and online services, a digital divide that is also a social divide. As life expectancy increases in Europe, so will the need for greater accessibility of public services and online content. Yet, only about 10% of Europe’s government websites are regarded as fully accessible today according to a European study on assessing and promoting E-Accessibility.
Uncover barriers and find out how to remove them
The European Internet Inclusion Initiative (EIII) supports the EC’s proposed Directive on the accessibility of public sector bodies’ websites. We are building a website that contains a new combination of existing evaluation tools and support user testing of websites through crowdsourcing.
AGE’s role in this project is to contribute to the user testing strategy and implementation as well as producing policy recommendations.