Consumer protection and empowerment are crucial to buidling trust and confidence in digital technologies. Several stakeholders are strongly committed to supporting consumer rights at the European level.
On 15 March, CEN (European Committee for Standardization), CENELEC (European Committee for Electrotechnical Standardization) as well as ANEC (European consumer voice in standardization), celebrated World Consumer Rights Day by joining a global campaign to build a #BetterDigitalWorld.
On that day, they published an infographic highlighting four improvements permitted by the adoption of European Standards. The infographic was part of a wider campaign promoting access, participation and innovation benefitting consumers, the economy and society.