Digitalisation and older people: our call to EU Policy Makers

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Together with our members, we have published our contribution to the EU debate on the issues of digitalisation and ageing, including recommendations to achieve a smooth digital transition for everyone, at all ages.

Europe is ageing and is facing a digital revolution. While we recognise and value the positive change new technologies can bring, we are also conscious of, and have experienced, the barriers created by too rapid digitalisation and the impact it has on our autonomy, participation and dignity.

In our policy paper, we have identified four priorities on which we believe the European Union, its Member States and all relevant stakeholders should make progress.
These priorities are:

  • Collecting and making available more data on digital technologies in old age, therefore making older people truly visible and to better identify the gaps, the needs for actions as well as the progress.
  • Tackling ageism to dismantle stereotypes about older people and digital technologies. The change of lens is critical to make sure that both policies, products and services are shaped to answer people’s needs without further increasing inequalities.
  • Guaranteeing full accessibility, including availability and affordability, to ensure that the digital transition leaves no one behind.
  • Using human rights as a compass for digitalisation so that people come before technologies.

Our paper also shows that we are playing an active role in this transition and developing projects and activities, especially to support older people in their daily use of digital technologies across the EU.

A digital transition should be barrier free and attractive for all. This requires involving us, older people, are a true partner.



Julia Wadoux

Policy Manager on Healthy Ageing and Accessibility

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