Despite improvement, gaps in scope remain
The Directive will improve the accessibility of a set of products and services for persons with disabilities, including older persons, such as computers, smartphones, tablets, TV sets, banking ATM and services, payment terminals, ticketing machines, but also the 112-emergency number. Unfortunately, the Act still fail to provide with full accessibility to buildings and transport, but also to household appliances (such as washing machines or microwaves). This means that millions of persons with disabilities will still face daily difficulties to use these appliances and live in their own homes.
AGE will continue to work in close relationship with the European Disability Forum (EDF) and ANEC, the voice of consumers in standardisation, to monitor the implementation of the Act.
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